We carry a wide range of brands and design every project around your specific needs. See our installation and production line cards to view the brands we partner with and the products we offer.
Installation timeline depends on the size of the system and the type of installation. It can range from a couple of days to several weeks, and will be discussed during an initial kickoff meeting.
We offer full-service production and AVL (Audio, Video, and Lighting) solutions, specializing in high-fidelity environments like theaters. Our services include system design, build, and service, preventive maintenance, and audits. We provide sound services (large and small format), video projection, video walls, capture, IMAG, production and stage accent lighting, staging (mobile stage and stage decking), pipe & drape, and rigging support. We also offer technical rider consultation, design, and fulfillment, as well as event technicians for sound, lighting, and video. Additionally, we provide equipment rentals, backline fulfillment, specialty technicians (A1, A2, L1, L2, stagehands, performer support), sound system tuning and time alignment, and acoustic treatments. Our services extend to service and maintenance agreements, AVL system commissioning, and training and education, both general and specific. Emergency dispatch and on-call technicians are available for warranty and maintenance agreement customers, with service exclusivity for performance venues.
Yes, we do! We can negotiate and fulfill both technical and hospitality riders for local or national acts.
Yes, we do! These programs are customized to your needs and give you priority response.
We typically offer a two-year warranty on the installation and craftsperson-ship. Equipment warranties are based on the specific brands warranty program which can average between one to ten years, or sometimes lifetime. During the term of the installation warranty, we can facilitate any equipment warranty issues directly. Any equipment failures still under warranty after the installation warranty expires may incur a small technician site visit fee.
We provide quality services at a national level and will travel to you. We also offer local emergency services as needed depending on the complexity of your systems.
Our rigorous support program allows you and your operators to focus and rely on us with any concerns or issues you may have. We are always available to answer any questions, troubleshoot, or simply give piece of mind for your team. Our service and support lines allow you to connect directly with our on-call team if anything urgent arises during or after normal business hours.
Training is catered specifically around your needs. We typically recommend a basic system overview training with everyone and then an in-depth training with key operators. One of our team members will be present with your operators during your first times using the systems and to ensure that everyone's first experience with your new systems is nothing less than spectacular.
Most systems now use CAT cabling for most of the infrastructure. Sometimes it makes more sense to pull extra cabling during the initial installation process to account for possible expansions you may foresee.
Yes absolutely. We will not install any sound system that will not meet or exceed your needs or the demands of the space.
Yes! We have a journeyman electrician on our full-time staff and partner with reliable trusted electrical contractors for work requiring permitting or engineered drawings.
Quotes are good for up to 30 days. After expiration we will have to resubmit pricing and availability to our vendors to ensure pricing has not changed.
We offer custom service plans as well as various types of service and maintenance agreements and pricing – call for a custom quote!
No, we do not offer electrical, drywall, or painting. If you'd like a referral to someone who can do those services, just ask!
Yes! We offer a variety of options to help supplement your existing staff and equipment, or provide full production and support for all types of events.
All installed systems have staff trainings included – additional training can be designed and purchased separately.
We provide a 2 year post installation warranty on labor. All equipment warranties are through the manufacturer and vary.
We provide our clients with an extensive closeout folder containing warranty information, one lines (if necessary), user manuals, and can create customized learning and reference documents.
We focus on building systems that meet both the budgetary requirements of our clients as well as meeting their system goals and functionality needs.
